Snel.com - Notice history

On the 25th of Septemeber 2019 SmartDC, the datacenter in which our servers are located, will perform a UPS maintenance for replacing the UPS in the powerhouse. During this replacement they will perform a switchover at 08:00 CEST.

Maintenance start: 25/09/2019 07:00 CET Maintenance end: 25/09/2018 11:00 CET Expected impact: This maintenance should not affect the availability of services as the generators run NET - PARALLEL. No power failure should occur, a strict protocol has been drawn up for this which excludes all risks step by step.

During the maintenance, our support staff as SmartDC will be available to answer e-mails sent to support@snel.com.

On the 25th of Septemeber 2019 SmartDC, the datacenter in which our servers are located, will perform a UPS maintenance for replacing the UPS in the powerhouse. During this replacement they will perform a switchover at 08:00 CEST.

Maintenance start: 25/09/2019 07:00 CET Maintenance end: 25/09/2018 11:00 CET Expected impact: This maintenance should not affect the availability of services as the generators run NET - PARALLEL. No power failure should occur, a strict protocol has been drawn up for this which excludes all risks step by step.

During the maintenance, our support staff as SmartDC will be available to answer e-mails sent to support@snel.com.

On the 21th of September 2019 we experienced an unexpected behaviour on our Cloud VPS (SW1). After investigating the issue with Dell we have decided to reboot the switch.

Maintenance start: 21th of September 2019 at 23:00 CEST Maintenance end: 22th of March 2019 at 05:00 CEST Expected impact: This maintenance should not affect the availability of our Cloud VPS platform as our network is redudant. However, we have experienced a issue earlier during the fail-over process. Due to this, we will monitor the availability of the VPS'es during the reboot of SW1.

During the maintenance our support staff will be available to answer e-mails sent to support@snel.com.

On the 21th of September 2019 we experienced an unexpected behaviour on our Cloud VPS (SW1). After investigating the issue with Dell we have decided to reboot the switch.

Maintenance start: 21th of September 2019 at 23:00 CEST Maintenance end: 22th of March 2019 at 05:00 CEST Expected impact: This maintenance should not affect the availability of our Cloud VPS platform as our network is redudant. However, we have experienced a issue earlier during the fail-over process. Due to this, we will monitor the availability of the VPS'es during the reboot of SW1.

During the maintenance our support staff will be available to answer e-mails sent to support@snel.com.

On the 10th of Septemeber 2019 SmartDC, the datacenter in which our servers are located, will perform a network maintenance on their core routers.

Maintenance start: 10/09/2019 23:00 CEST Maintenance end: 11/09/2019 06:00 CEST

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

On the 19th of August SmartDC, the datacenter in which our servers are located, will perform a network maintenance on their core routers.

Maintenance start: 19/08/2019 23:00 CEST Maintenance end: 20/08/2019 01:00 CEST

Maintenance start: 20/08/2019 06:00 CEST Maintenance end: 20/08/2019 08:00 CEST

Expected impact: If all goes as planned no services will be affected during this test. In the unfortunate event that something unexpected happens our technical support team is standby.