Snel.com - Notice history

On the 6th of December 2022 SmartDC, the datacenter in which our servers are located, will perform a dark site test.

Maintenance start (CET/CEST): 6th December 2022 2022 07:00 Maintenance end (CET/CEST): 6th December 2022 2022 09:00 Maintenance duration: 2 hours

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

On the 30th of November 2022 SmartDC, the datacenter in which our servers are located, will perform maintenance on their routers.

Maintenance start (CET/CEST): 30th November 2022 07:00 Maintenance end (CET/CEST): 30th November 2022 16:00 **Maintenance duration: ** 9 hours

Reason for this maintenance:

We will be performing emergency maintenance, including software upgrades to our UPS system to correct an issue where the UPS switched to a bypass state. To prevent any power issue, we are running our generators to mitigate any power fluctuations during this maintenance.

Expected impact:

If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

We would like to announce a scheduled maintenance for Snel.com network infrastructure. The maintenance is scheduled for November 17th, 2022. Snel.com will reboot one of our core routers.

Maintenance start (CET/CEST): 17th November 2022 00:00 hours **Maintenance end ** (CET/CEST): 17th November 2022 02:00 hours Maintenance duration 2 hour(s)

Expected impact: If all goes as planned no services will be affected during this maintenance, we expect reduced redundancy only. We will monitor the availability of all services and we will take necessary actions when needed.

We would like to announce a scheduled emergency maintenance for Snel.com Cloud VPS Platform and Pure Performance. The maintenance is scheduled for November 7th, 2022. Snel.com will reboot all the hypervisors to update the hypervisors to the latest kernel versions. The hot migration function is not working therefore it's required to update the kernel version to the latest version.

Maintenance start (CET/CEST): 7th November 2022 00:00 hours **Maintenance end ** (CET/CEST): 7th November 2022 06:00 hours Maintenance duration 6 hour(s)

Expected impact: We expect a downtime between 15-30 minutes during the reboot. After the reboot is performed our support team will standby and take necessary actions when required.

We would like to announce a scheduled maintenance for Snel.com network infrastructure. The maintenance is scheduled for November 2th, 2022. Snel.com will reboot one of our core routers.

Maintenance start (CET/CEST): 2th November 2022 00:00 hours **Maintenance end ** (CET/CEST): 2th November 2022 01:00 hours Maintenance duration 1 hour(s)

Expected impact: If all goes as planned no services will be affected during this maintenance, we expect reduced redundancy only. We will monitor the availability of all services and we will take necessary actions when needed.

On the 1st of May 2022 SmartDC, the datacenter in which our servers are located, will perform a generator onload test.

Maintenance start (CET/CEST): 1st November 2022 08:00 hours **Maintenance end ** (CET/CEST): 1st November 2022 10:00 hours Maintenance duration 2 hours

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

The Maintenance will be rescheduled for next week. Sorry for the inconvenience caused.

On the 12th of October 2022 SmartDC, the datacenter in which our servers are located, will perform maintenance on the cooling pump.

Maintenance start (CET/CEST): 12th October 2022 07:00 Maintenance end (CET/CEST): 14th October 2022 17:00 Maintenance duration: 58 hours

Reason for this maintenance:

To further realize the heat pump project, they will connect the new heat pump by creating an intake to their existing cooling system in order to connect the extra systems required for the heat pump project.

Expected impact:

There will be a temperature increase while the cooling pumps are being switched to another power source. We don't expect downtime. In the unfortunate event that something unexpected happens our technical support team is standby. The maintenance works will be limited to 10 hours per day.

On the 11th of October 2022 SmartDC, the datacenter in which our servers are located, will perform maintenance on the cooling pump.

Maintenance start (CET/CEST): 11th October 2022 07:00 Maintenance end (CET/CEST): 11th October 2022 11:00 Maintenance duration: 4 hours

Reason for this maintenance:

The reason for this maintenance is to replace the power distributor.

Expected impact:

There will be a temperature increase while the cooling pumps are being switched to another power source. We don't expect downtime. In the unfortunate event that something unexpected happens our technical support team is standby.

On the 4th of October 2022 SmartDC, the datacenter in which our servers are located, will perform a off-load test.

Maintenance start (CET/CEST): 4th October 2022 08:00 hours Maintenance end (CET/CEST): 4th October 2022 10:00 hours Maintenance duration: 2 hours

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.