Snel.com - Notice history

All systems operational

Operational

SmartDC power network - Operational

99.99% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.98%

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May 2025
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Jul 2025

Snel.com network infrastructure - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Jul 2025

Pure Performance VPS platform - Operational

99.98% uptime
May 2025 · 100.0%Jun · 99.94%Jul · 100.0%

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May 2025
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Cloud VPS platform - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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My.snel.com - client area - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Operational

Snel.com authoritative nameservers - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Acronis Cyber Backup Cloud - Frankfurt DE - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Outgoing mail relay - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Notice history

View current status

Jul 2025

Power outage in Rack 8
ResolvedPartial outage34 minutes
  • ResolvedUTC

    The breaker tripped, we have restored the breaker, we will continue monitoring the situation and will do a root cause analysis.

  • InvestigatingUTC

    We are encountering a power outage in rack 8 in SmartDC datacenter. This power outage might result in unavailability of your services.


    Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible.

    Incident start: 04/07/2025 13:48 CEST

    Impact: Rackswitches and servers in rack 8 are down

Jun 2025

Partial outage on Pure Performance platform
ResolvedPartial outage1 hour 58 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are encountering an issue with one of our hypervisors on our Pure Performance platform (purehv07).

May 2025

MAY13
Snel.com rack switches software update
CompletedMaintenance10 minutes
  • CompletedMay 13, 2025 at 22:10:43UTC

    We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are now fully operational, and no further hands-on activities are planned at this time.

    Thank you for your during this maintenance window. Should you encounter any issues or have any concerns, please do not hesitate to reach out.

  • In progressMay 13, 2025 at 22:00:01UTC
    Maintenance is now in progress
  • PlannedMay 13, 2025 at 22:00:00UTC

    We would like to announce scheduled maintenance for Snel.com network infrastructure. The maintenance is scheduled for 14 May 2025. Snel.com will update the software on all of their rack switches.

    Maintenance start (CET/CEST): 14 May 2025 00:00 hours
    Maintenance duration: 1 hour

    Expected impact:
    During our tests we saw a downtime of less than 2 minutes due to the reboot. We expect a downtime of 5 minutes per rack at most.

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