Snel.com - Notice history

Acronis Cyber Cloud components will be updated to the latest version.

Release notes can be found here https://dl.acronis.com/u/baas/rn/9.0U1HF1/en-US/AcronisCyberCloud_relnotes.htm

Maintenance start: 23/02/2021 19:30 CET Maintenance end: 23/02/2021 23:30 CET Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Acronis Cyber Cloud components will be updated to the latest version.

Release notes can be found here https://dl.acronis.com/u/baas/rn/9.0U1HF1/en-US/AcronisCyberCloud_relnotes.htm

Maintenance start: 05/02/2021 21:00 CET Maintenance end: 05/02/2021 22:00 CET Expected impact: All Acronis services may become unavailable for up to 1 hours during the activity.

On the 29th of January 2021 I3D, the datacenter where our servers are located will perform emergency network maintenance due to the issue which we experienced earlier this evening.

Maintenance start: 29/01/2021 03:00 CET Maintenance end: 15/02/2018 08:00 CET Expected impact: None

During the maintenance, our support staff will be available to answer e-mails sent to support@snel.com.

On the 28th of January 2021 we will perform an emergency update on all our hypervisors to patch a critical issue in our software. Therefore we will migrate the servers to other hypervisors and update the hypervisors 1 by 1.

Maintenance start: 28th of January 2021 at 23:00 CET Maintenance end: 28th of January 2021 at 05:00 CET Expected impact: This maintenance should not affect the availability of our Cloud VPS platform as our network is redudant.

During the maintenance our support staff will be available to answer e-mails sent to support@snel.com.

Acronis Cyber Cloud components will be updated to the latest version.

Release notes can be found here https://dl.acronis.com/u/baas/rn/9.0U1HF1/en-US/AcronisCyberCloud_relnotes.htm

Maintenance start: 26/01/2021 19:30 CET Maintenance end: 26/01/2021 23:30 CET Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

On 15th of December 2020 SmartDC, the data center in which our servers are located will perform network maintenance. They will move us to their next-generation Juniper platform.

If you have any questions regarding this ticket or experience any issues during this time feel free to contact our support by mailing to support@snel.com

Maintenance start: 15/12/2020 23:00 CET Maintenance end: 16/12/2020 05:00 CET Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Acronis Cyber Cloud components will be updated to the latest version.

Release notes can be found here https://dl.acronis.com/u/baas/rn/9.0U1HF1/en-US/AcronisCyberCloud_relnotes.htm

Maintenance start: 11/12/2020 21:00 CET Maintenance end: 11/12/2020 23:00 CET Expected impact: All Acronis services may become unavailable for up to 1 hour during the activity.

As of 10th of December 2020, Acronis will no longer support SSLv2.0, SSLv3.0 and TLS versions prior to TLSv1.2 in Acronis Cyber Cloud. All clients that are not able to negotiate a TLSv1.2 connection will be unable to access any Acronis Cyber Cloud services.

SSLv2.0, SSLv3.0 and TLS prior to TLSv1.2 are outdated protocols that do not support modern cryptographic algorithms, and also contain well-known security vulnerabilities that may be exploited by attackers. The Internet Engineering Task Force has already deprecated SSLv2.0 and SSLv3.0. There are also plans to officially deprecate both TLSv1.0 and TLSv1.1 protocols.

Our internal research has shown that the vast majority of Acronis Cyber Cloud traffic is now over TLSv1.2. As a result, we believe that the overall impact to our users will be minimal.

Actions Needed:

• All Acronis customers should update Acronis Backup Agents to the latest version in order to continue using Acronis Cyber Cloud Services.
• Please note that all clients that are not able to negotiate a TLSv1.2 connection will be unable to access any Acronis Cyber Cloud services.
• Other applications might require upgrade or additional configuration to support TLSv1.2. Contact Acronis support for an advise on TLSv1.2 compatibility.

Maintenance start: 10/12/2020 10:00 CET Maintenance end: 10/12/2020 10:30 CET Expected impact: There is no expected impact on Acronis Services during the activity.

On the 7th of December 2020 SmartDC, the data center in which our servers are located will be performing technical maintenance to ensure the quality and redundancy of their power supply.

Maintenance start: 7/12/2020 08:00 CET Maintenance end: 8/12/2020 17:00 CET Expected impact: During this maintenance we do not expect any impact. To ensure backup power is available the power generators will be running in case anything happens with the main power supply.