Snel.com - Notice history

All systems operational

Operational

SmartDC power network - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.94%

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Jun 2024
Jul 2024
Aug 2024

Snel.com network infrastructure - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.94%

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Jun 2024
Jul 2024
Aug 2024

Pure Performance VPS platform - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Cloud VPS platform - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

My.snel.com - client area - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
Operational

Snel.com authoritative nameservers - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Acronis Cyber Backup Cloud - Frankfurt DE - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Outgoing mail relay - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Power outage in Rack 1
  • Resolved
    Resolved

    Root cause: a defective PSU in one of the servers resulted in the circuit breaker to cut the power.

    We have disconnected this PSU permanently.

    We have disconnected all other devices from the power network and reset the tripped breaker at 05:30. After this time we started connecting all devices again. At 05:37 the last of the monitored devices was online again.

  • Investigating
    Investigating

    We are encountering a power outage in rack 1 in SmartDC datacenter. This power outage might result in unavailability of your services.


    Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible.

    Incident start: 12/08/2024 04:03 CEST

    Impact: Rackswitches and servers in rack 1 are down

Jul 2024

No notices reported this month

Jun 2024

SmartDC Power Generators Maintenance
  • Completed
    June 18, 2024 at 16:00:00
    Completed
    June 18, 2024 at 16:00:00
    Maintenance has completed successfully
  • In progress
    June 10, 2024 at 07:00:01
    In progress
    June 10, 2024 at 07:00:01
    Maintenance is now in progress
  • Planned
    June 10, 2024 at 07:00:00
    Planned
    June 10, 2024 at 07:00:00

    On the 10th of June 2024 SmartDC, the datacenter in which our servers are located, will perform power maintenance. They test their power generators and make sure they remain start-ready and healthy.


    Maintenance start (CET/CEST): 10th June 2024 09:00 CET

    Maintenance end (CET/CEST): 18th June 2024 18:00 CET

    Maintenance duration: 9 days

    Planned downtime: No downtime expected (see below for details)


    Expected impact:

    No impact is expected, but there will be reduced power redundancy for 9 hours each day except on the weekend.

Jun 2024 to Aug 2024

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