Snel.com - Acronis Cyber Cloud security improvement maintenance – Maintenance details

Acronis Cyber Cloud security improvement maintenance

Completed
Scheduled for December 10, 2020 at 09:00:00 – 09:00:00

Affects

Global

Under maintenance from 9:00 AM to 9:00 AM

Acronis Cyber Backup Cloud - Frankfurt DE

Under maintenance from 9:00 AM to 9:00 AM

Updates
  • Completed
    December 10, 2020 at 09:00:00
    Completed
    December 10, 2020 at 09:00:00

    As of 10th of December 2020, Acronis will no longer support SSLv2.0, SSLv3.0 and TLS versions prior to TLSv1.2 in Acronis Cyber Cloud. All clients that are not able to negotiate a TLSv1.2 connection will be unable to access any Acronis Cyber Cloud services.

    SSLv2.0, SSLv3.0 and TLS prior to TLSv1.2 are outdated protocols that do not support modern cryptographic algorithms, and also contain well-known security vulnerabilities that may be exploited by attackers. The Internet Engineering Task Force has already deprecated SSLv2.0 and SSLv3.0. There are also plans to officially deprecate both TLSv1.0 and TLSv1.1 protocols.

    Our internal research has shown that the vast majority of Acronis Cyber Cloud traffic is now over TLSv1.2. As a result, we believe that the overall impact to our users will be minimal.

    Actions Needed:

    • All Acronis customers should update Acronis Backup Agents to the latest version in order to continue using Acronis Cyber Cloud Services.
    • Please note that all clients that are not able to negotiate a TLSv1.2 connection will be unable to access any Acronis Cyber Cloud services.
    • Other applications might require upgrade or additional configuration to support TLSv1.2. Contact Acronis support for an advise on TLSv1.2 compatibility.

    Maintenance start: 10/12/2020 10:00 CET Maintenance end: 10/12/2020 10:30 CET Expected impact: There is no expected impact on Acronis Services during the activity.