Snel.com - Notice history

All systems operational

Operational

SmartDC power network - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Snel.com network infrastructure - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Pure Performance VPS platform - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Cloud VPS platform - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

My.snel.com - client area - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023
Operational

Snel.com authoritative nameservers - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Acronis Cyber Backup Cloud - Frankfurt DE - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Outgoing mail relay - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

Apr 2023

DDoS attack on our nameservers
  • Resolved
    Resolved

    Earlier this morning we had applied a fix to mitigate this attack. Since then we are monitoring the situation and everything seems to be working as expected. If you are experiencing some issues please do not hesitate to contact us.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    Currently, we're experiencing a outage on our nameservers due to a DDoS attack. We're investigating the issue and will update this ticket once we have more information.

Snel.com rack switches software update
  • Completed
    April 18, 2023 at 22:12:58
    Completed
    April 18, 2023 at 22:12:58

    Maintenance has completed successfully. Recorded downtime was a couple of minutes per rack.

  • Planned
    April 18, 2023 at 22:00:00
    Planned
    April 18, 2023 at 22:00:00

    We would like to announce scheduled maintenance for Snel.com network infrastructure. The maintenance is scheduled for 19 April 2023. Snel.com will update the software on all of their rack switches.

    Maintenance start (CET/CEST): 19 April 2023 00:00 hours
    Maintenance duration: 1 hours

    Expected impact:
    During our tests we saw a downtime of less than 2 minutes due to the reboot. We expect a downtime of 5 minutes per rack at most.

  • In progress
    April 18, 2023 at 21:59:51
    In progress
    April 18, 2023 at 21:59:51

    Maintenance is now in progress.

SmartDC off-load test Q2
  • Completed
    April 04, 2023 at 07:00:00
    Completed
    April 04, 2023 at 07:00:00

    Maintenance has completed successfully

  • In progress
    April 04, 2023 at 05:00:01
    In progress
    April 04, 2023 at 05:00:01

    Maintenance is now in progress

  • Planned
    April 04, 2023 at 05:00:00
    Planned
    April 04, 2023 at 05:00:00

    On the 4th of April 2023 SmartDC, the datacenter in which our servers are located, will perform a off-load test.

    Maintenance start (CET/CEST): 4th April 2023 07:00
    Maintenance end (CET/CEST): 4th April 2023 09:00
    Maintenance duration: 2 hours

    Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Mar 2023

SmartDC dark site tests Q1
  • Completed
    March 07, 2023 at 20:00:00
    Completed
    March 07, 2023 at 20:00:00

    Maintenance has completed successfully

  • In progress
    March 07, 2023 at 18:00:01
    In progress
    March 07, 2023 at 18:00:01

    Maintenance is now in progress

  • Planned
    March 07, 2023 at 18:00:00
    Planned
    March 07, 2023 at 18:00:00

    On the 7th of March 2023 SmartDC, the datacenter in which our servers are located, will perform a dark site test.

    Maintenance start (CET/CEST): 7th March 2023 07:00
    Maintenance end (CET/CEST): 7th March 2023 09:00
    Maintenance duration: 2 hours

    Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Feb 2023

SmartDC on-load tests Q1 2023
  • Completed
    February 07, 2023 at 06:00:00
    Completed
    February 07, 2023 at 06:00:00

    Maintenance has completed successfully

  • In progress
    February 07, 2023 at 04:00:01
    In progress
    February 07, 2023 at 04:00:01

    Maintenance is now in progress

  • Planned
    February 07, 2023 at 04:00:00
    Planned
    February 07, 2023 at 04:00:00

    On the 7th of February 2023 SmartDC, the datacenter in which our servers are located, will perform a generator on-load test.

    Maintenance start (CET/CEST): 7th February 2023 05:00 hours
    Maintenance end (CET/CEST): 7th February 2023 07:00 hours
    Maintenance duration: 2 hours

    Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Feb 2023 to Apr 2023

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