Notice history

Operational

Jul 2021

Aug 2021

Sep 2021

Jul 2021

Aug 2021

Sep 2021

Jul 2021

Aug 2021

Sep 2021

Jul 2021

Aug 2021

Sep 2021

Jul 2021

Aug 2021

Sep 2021

Operational

Jul 2021

Aug 2021

Sep 2021

Jul 2021

Aug 2021

Sep 2021

Jul 2021

Aug 2021

Sep 2021

Sep 2021

Cloud VPS Platform Proxmox

Completed
September 28, 2021 at 22:50:48UTC
Completed
September 28, 2021 at 22:50:48UTC
Maintenance has completed successfully. No downtime has been recorded.
Planned
September 28, 2021 at 21:00:00UTC
Planned
September 28, 2021 at 21:00:00UTC
We would like to announce a scheduled maintenance for our Cloud VPS platform. The maintenance is scheduled for September 28th, 2021. We will hot migrate some VPS'es to other hypervisors.

Expected impact: No downtime is expected. We will monitor the availability of all VPS’es and we will take necessary actions when needed.

Pure Performance VPS Platform Proxmox

Completed
September 28, 2021 at 22:18:50UTC
Completed
September 28, 2021 at 22:18:50UTC
Maintenance has completed successfully. No downtime has been recorded.
Planned
September 28, 2021 at 21:00:00UTC
Planned
September 28, 2021 at 21:00:00UTC
We would like to announce a scheduled maintenance for our Pure Performance VPS platform. The maintenance is scheduled for September 28th, 2021. We will hot migrate some VPS'es to other hypervisors.

Expected impact: No downtime is expected. We will monitor the availability of all VPS’es and we will take necessary actions when needed.

Resolved
September 25, 2021 at 15:52:12UTC
Resolved
September 25, 2021 at 15:52:12UTC
Issue has been resolved!
Monitoring
September 25, 2021 at 14:40:38UTC
Monitoring
September 25, 2021 at 14:40:38UTC
We have connected all servers to our backup switch everything should working as expected. If you experience any issues, please contact us at support@snel.com
Identified
September 25, 2021 at 13:39:09UTC
Identified
September 25, 2021 at 13:39:09UTC
Primary rack switch has a failure. Currently we're working on re-attaching servers to the backup switch.
Investigating
September 25, 2021 at 13:10:08UTC
Investigating
September 25, 2021 at 13:10:08UTC
At 14.50 we received reports of an outage in Rack 6 at SmartDC. We are currently investigating this incident. Some servers are unavailable.

Acronis Cyber Cloud 21.09 release

Completed
September 21, 2021 at 22:30:00UTC
Completed
September 21, 2021 at 22:30:00UTC
Acronis Cyber Cloud has been updated to the latest 21.09 release. All services are up and running now. No additional actions are required.

Maintenance has completed successfully.
Planned
September 21, 2021 at 18:30:00UTC
Planned
September 21, 2021 at 18:30:00UTC
Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here

Expected impact: All Acronis services may become unavailable for up to 2 hour(s) during the activity.

Cloud VPS platform Proxmox + Ceph maintenance

Completed
September 07, 2021 at 21:58:09UTC
Completed
September 07, 2021 at 21:58:09UTC
Maintenance has completed successfully. No downtime has been recorded.
In progress
September 07, 2021 at 21:08:29UTC
In progress
September 07, 2021 at 21:08:29UTC
Maintenance is now in progress.
Planned
September 07, 2021 at 21:00:00UTC
Planned
September 07, 2021 at 21:00:00UTC
We would like to announce a scheduled maintenance for our Cloud VPS platform including our Ceph cluster. The maintenance is scheduled for September 7th, 2021. We will patch all systems and prepare for upgrade to Proxmox 7.

Expected impact: No downtime is expected. We will monitor the availability of all VPS’es and we will take necessary actions when needed.

Aug 2021

Acronis Cyber Cloud Global Router update

Completed
August 31, 2021 at 08:30:00UTC
Completed
August 31, 2021 at 08:30:00UTC
Maintenance has completed successfully.
Planned
August 31, 2021 at 07:00:00UTC
Planned
August 31, 2021 at 07:00:00UTC
Acronis Cloud Team will perform an update of Global Router.

Expected impact: All Acronis services may become unavailable for up to 5 minutes during the activity.

Acronis Cyber Cloud 21.08 Hotfix 1

Completed
August 27, 2021 at 22:00:00UTC
Completed
August 27, 2021 at 22:00:00UTC
Maintenance has completed successfully.
Planned
August 27, 2021 at 20:00:00UTC
Planned
August 27, 2021 at 20:00:00UTC
Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

Expected impact: All Acronis services may become unavailable for up to 1 hour(s) during the activity.

Acronis Cyber Cloud 21.08 release

Completed
August 17, 2021 at 21:30:00UTC
Completed
August 17, 2021 at 21:30:00UTC
Maintenance has completed successfully.
Planned
August 17, 2021 at 18:30:00UTC
Planned
August 17, 2021 at 18:30:00UTC
Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here(https://dl.managed-protection.com/u/baas/rn/21.08/en-US/AcronisCyberCloud_relnotes.htm).

Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Resolved
August 05, 2021 at 06:55:31UTC
Resolved
August 05, 2021 at 06:55:31UTC
In the night Acronis Backup had an outage that started on 4 August at 23:43 CEST. The issue was resolved on 5 August 02:38 CEST.

Our support team will go over the failed backups and start those manually. If you have any further questions do not hesitate to contact our support team.

Jul 2021

Acronis Cyber Cloud 21.07 Hotfix 1

Completed
July 30, 2021 at 22:00:00UTC
Completed
July 30, 2021 at 22:00:00UTC
Maintenance has completed successfully.
Planned
July 30, 2021 at 20:00:00UTC
Planned
July 30, 2021 at 20:00:00UTC
Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Update to Acronis Cyber Cloud 21.07 release

Completed
July 20, 2021 at 21:30:00UTC
Completed
July 20, 2021 at 21:30:00UTC
Maintenance has completed successfully.
Planned
July 20, 2021 at 18:30:00UTC
Planned
July 20, 2021 at 18:30:00UTC
Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Cloud VPS platform Proxmox

Completed
July 06, 2021 at 23:41:17UTC
Completed
July 06, 2021 at 23:41:17UTC
Maintenance has completed successfully. No downtime has been recorded.
Planned
July 06, 2021 at 21:00:00UTC
Planned
July 06, 2021 at 21:00:00UTC
We would like to announce a scheduled maintenance for our Cloud VPS platform. The maintenance is scheduled for July 6th, 2021. We will rebalance our hypervisors and we will hot migrate some VPS’es to other hypervisors.

SmartDC quarterly generator offload test Q3

Completed
July 06, 2021 at 23:40:39UTC
Completed
July 06, 2021 at 23:40:39UTC
Maintenance has completed successfully.
Planned
July 06, 2021 at 05:30:00UTC
Planned
July 06, 2021 at 05:30:00UTC
On the 6th of July 2021 SmartDC, the datacenter in which our servers are located, will perform a generator offload test.

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Update to Acronis Cyber Cloud 21.06 Hotfix 1

Completed
July 06, 2021 at 23:40:20UTC
Completed
July 06, 2021 at 23:40:20UTC
Maintenance has completed successfully.
Planned
July 02, 2021 at 20:00:00UTC
Planned
July 02, 2021 at 20:00:00UTC
Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here

Expected impact: Acronis Services may become unavailable for up to 1 hours during the activity.

Jul 2021 to Sep 2021

Snel.com - Notice history

All systems operational

Notice history

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