Snel.com - Notice history

All systems operational

Operational

SmartDC power network - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Snel.com network infrastructure - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Pure Performance VPS platform - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Cloud VPS platform - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

My.snel.com - client area - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021
Operational

Snel.com authoritative nameservers - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Acronis Cyber Backup Cloud - Frankfurt DE - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Outgoing mail relay - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Notice history

Aug 2021

Acronis Cyber Cloud Global Router update
  • Completed
    August 31, 2021 at 08:30:00
    Completed
    August 31, 2021 at 08:30:00

    Maintenance has completed successfully.

  • Planned
    August 31, 2021 at 07:00:00
    Planned
    August 31, 2021 at 07:00:00

    Acronis Cloud Team will perform an update of Global Router.

    Expected impact: All Acronis services may become unavailable for up to 5 minutes during the activity.

Acronis Cyber Cloud 21.08 Hotfix 1
  • Completed
    August 27, 2021 at 22:00:00
    Completed
    August 27, 2021 at 22:00:00

    Maintenance has completed successfully.

  • Planned
    August 27, 2021 at 20:00:00
    Planned
    August 27, 2021 at 20:00:00

    Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

    Expected impact: All Acronis services may become unavailable for up to 1 hour(s) during the activity.

Acronis Cyber Cloud 21.08 release
  • Completed
    August 17, 2021 at 21:30:00
    Completed
    August 17, 2021 at 21:30:00

    Maintenance has completed successfully.

  • Planned
    August 17, 2021 at 18:30:00
    Planned
    August 17, 2021 at 18:30:00

    Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here(https://dl.managed-protection.com/u/baas/rn/21.08/en-US/AcronisCyberCloud_relnotes.htm).

    Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Acronis Cyber Cloud
  • Resolved
    Resolved

    In the night Acronis Backup had an outage that started on 4 August at 23:43 CEST. The issue was resolved on 5 August 02:38 CEST.

    Our support team will go over the failed backups and start those manually. If you have any further questions do not hesitate to contact our support team.

Jul 2021

Acronis Cyber Cloud 21.07 Hotfix 1
  • Completed
    July 30, 2021 at 22:00:00
    Completed
    July 30, 2021 at 22:00:00

    Maintenance has completed successfully.

  • Planned
    July 30, 2021 at 20:00:00
    Planned
    July 30, 2021 at 20:00:00

    Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

    Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Update to Acronis Cyber Cloud 21.07 release
  • Completed
    July 20, 2021 at 21:30:00
    Completed
    July 20, 2021 at 21:30:00

    Maintenance has completed successfully.

  • Planned
    July 20, 2021 at 18:30:00
    Planned
    July 20, 2021 at 18:30:00

    Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

    Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Cloud VPS platform Proxmox
  • Completed
    July 06, 2021 at 23:41:17
    Completed
    July 06, 2021 at 23:41:17

    Maintenance has completed successfully. No downtime has been recorded.

  • Planned
    July 06, 2021 at 21:00:00
    Planned
    July 06, 2021 at 21:00:00

    We would like to announce a scheduled maintenance for our Cloud VPS platform. The maintenance is scheduled for July 6th, 2021. We will rebalance our hypervisors and we will hot migrate some VPS’es to other hypervisors.

SmartDC quarterly generator offload test Q3
  • Completed
    July 06, 2021 at 23:40:39
    Completed
    July 06, 2021 at 23:40:39

    Maintenance has completed successfully.

  • Planned
    July 06, 2021 at 05:30:00
    Planned
    July 06, 2021 at 05:30:00

    On the 6th of July 2021 SmartDC, the datacenter in which our servers are located, will perform a generator offload test.

    Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Update to Acronis Cyber Cloud 21.06 Hotfix 1
  • Completed
    July 06, 2021 at 23:40:20
    Completed
    July 06, 2021 at 23:40:20

    Maintenance has completed successfully.

  • Planned
    July 02, 2021 at 20:00:00
    Planned
    July 02, 2021 at 20:00:00

    Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here

    Expected impact: Acronis Services may become unavailable for up to 1 hours during the activity.

Jun 2021

Cloud VPS platform Proxmox + Ceph maintenance
  • Completed
    July 06, 2021 at 23:39:56
    Completed
    July 06, 2021 at 23:39:56

    Maintenance has completed successfully.

  • Planned
    June 29, 2021 at 21:00:00
    Planned
    June 29, 2021 at 21:00:00

    We would like to announce a scheduled maintenance for our Cloud VPS platform. The maintenance is scheduled for June 29th, 2021. We will finalize the upgrade to Proxmox 6.4 and add OSD's to Ceph. Some VPS’es will be hot-migrated to a different hypervisor.

    Expected impact: No downtime is expected. We will monitor the availability of all VPS’es and we will take necessary actions when needed.

Cloud VPS platform Proxmox + Ceph maintenance
  • Completed
    June 22, 2021 at 23:00:00
    Completed
    June 22, 2021 at 23:00:00

    Maintenance has completed successfully. No downtime has been recorded.

  • Planned
    June 22, 2021 at 21:00:00
    Planned
    June 22, 2021 at 21:00:00

    We would like to announce a scheduled maintenance for our Cloud VPS platform. The maintenance is scheduled for June 22th, 2021. We will perform a maintenance on our third hypervisor and we will hot migrate all the VPS’es to another hypervisor.

    Expected impact: No downtime is expected. We will monitor the availability of all VPS’es and we will take necessary actions when needed.

  • In progress
    June 22, 2021 at 20:59:30
    In progress
    June 22, 2021 at 20:59:30

    Maintenance is now in progress.

Acronis Cyber Cloud 21.06 release
  • Completed
    June 22, 2021 at 21:59:00
    Completed
    June 22, 2021 at 21:59:00

    Maintenance has completed successfully.

  • Planned
    June 22, 2021 at 18:30:00
    Planned
    June 22, 2021 at 18:30:00

    Acronis Cyber Cloud components will be updated to the latest version. Release notes can be found here.

    Expected impact: All Acronis services may become unavailable for up to 2 hours during the activity.

Acronis Cyber Cloud
  • Resolved
    Resolved

    We are pleased to inform you that Acronis Cyber Cloud in the EU2 data center is fully functional now, all services are up and running.

  • Investigating
    Investigating

    At the moment the Acronis Cyber Backup Console is not available, their development team is investigating this issue.

Cloud VPS platform Proxmox + Ceph maintenance
  • Completed
    June 16, 2021 at 00:00:04
    Completed
    June 16, 2021 at 00:00:04

    Maintenance has completed successfully. No downtime has been recorded.

  • Planned
    June 15, 2021 at 21:00:00
    Planned
    June 15, 2021 at 21:00:00

    We would like to announce a scheduled maintenance for our Cloud VPS platform. The maintenance is scheduled for June 15th, 2021. Proxmox and Ceph will be updated to the latest stable version.

    Expected impact No downtime is expected. We will monitor the availability of all VPS’es and we will take necessary actions when needed.

Jun 2021 to Aug 2021

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