Notice history

No notices reported this month

Snel.com rack switches software update

Completed
May 05, 2026 at 22:13:51
Completed
May 05, 2026 at 22:13:51
We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are now fully operational, and no further hands-on activities are planned at this time.
Should you encounter any issues or have any concerns, please do not hesitate to reach out.
In progress
May 05, 2026 at 22:00:01
In progress
May 05, 2026 at 22:00:01
Maintenance is now in progress
Planned
May 05, 2026 at 22:00:00
Planned
May 05, 2026 at 22:00:00
We would like to announce scheduled maintenance for Snel.com network infrastructure. The maintenance is scheduled for 6 May 2026. Snel.com will update the software on all of their rack switches.
Maintenance start (CET/CEST): 6 May 2026 00:00 hours
Maintenance duration: 1 hour
Expected impact:
All dedicated servers with dual uplinks with LACP setup correctly won't experience any downtime.
On servers with a single uplink (default setups) we have seen (during our tests) a downtime of less than 2 minutes due to the reboot. We expect a downtime of 5 minutes per rack at most.

Postmortem
April 02, 2026 at 10:16:34
Postmortem
April 02, 2026 at 10:16:34
We introduced monitoring nf_conntrack_count and nf_conntrack_max and alerting at tresholds. This will help us (pro-actively) identify and with faster resolution times in the future.
Resolved
April 01, 2026 at 12:45:36
Resolved
April 01, 2026 at 12:45:36
This incident has been resolved.
Monitoring
April 01, 2026 at 10:07:36
Monitoring
April 01, 2026 at 10:07:36
We implemented a fix and are currently monitoring the result.
Investigating
April 01, 2026 at 08:39:46
Investigating
April 01, 2026 at 08:39:46
We are currently investigating this incident.

Snel.com - Notice history