Emergency Network Maintenance

Completed
Scheduled for February 02, 2024 at 07:00:00 – 08:00:00

Affects

SmartDC, Rotterdam NL
SmartDC power network
Snel.com network infrastructure
Pure Performance VPS platform
Cloud VPS platform
My.snel.com - client area
Updates
  • Update
    February 02, 2024 at 09:00:46
    Completed
    February 02, 2024 at 09:00:46

    Despite earlier notices this maintenance has been cancelled due to the fact that the release of the targeted firmware was delayed by the vendor. We will schedule a new maintenance window once the targeted firmware has been released by the vendor.

  • Completed
    February 02, 2024 at 08:00:00
    Completed
    February 02, 2024 at 08:00:00

    Maintenance has completed successfully

  • In progress
    February 02, 2024 at 07:00:01
    In progress
    February 02, 2024 at 07:00:01

    Maintenance is now in progress

  • Planned
    February 02, 2024 at 07:00:00
    Planned
    February 02, 2024 at 07:00:00

    On the 2nd of February 2024 I3D.net, our network carrier, will perform emergency network maintenance to implement a fix for the root cause of the outages that occurred on December 20th and December 28th by upgrading the firmware for the core routers.

    Maintenance start (CET/CEST): 2nd February 2024 08:00
    Maintenance end (CET/CEST): 2nd February 2024 09:00
    Maintenance duration: 1 hour

    Expected impact: Impact is expected, reduced redundancy and a 15-minute downtime to both IPT services as each router reboots. These sessions will not be down simultaneously. In the unfortunate event that something unexpected happens our technical support team is standby.