Snel.com - Packet loss on our Cloud VPS Platform due to DDoS Attack – Incident details

All systems operational

Packet loss on our Cloud VPS Platform due to DDoS Attack

Resolved
Operational
Started about 4 years agoLasted about 14 hours

Affected

SmartDC, Rotterdam NL

Operational from 9:23 AM to 11:10 PM

Cloud VPS platform

Operational from 9:23 AM to 11:10 PM

Updates
  • Resolved
    Resolved

    We have mitigated the DDoS attack by null routing the targeted server. If you are still experiencing issues please contact our support department by sending an email to support@snel.com

  • Investigating
    Investigating

    At the moment we are experiencing packet loss on some of our hypervisors due to a DDoS Attack. We are investigating this issue.