Snel.com - Control Panel firmware update – Incident details

Control Panel firmware update

Resolved
Operational
Started over 6 years agoLasted less than a minute

Affected

SmartDC, Rotterdam NL

Operational from 10:00 PM to 10:00 PM

Cloud VPS platform

Operational from 10:00 PM to 10:00 PM

Updates
  • Resolved
    Resolved

    Last week March 17 we finished our upgrade from CentOS 6 to CentOS 7 including the BIOS patch for Spectre and Meltdown. At the time we upgraded our Control Panel to CentOS 7 the BIOS patch for Spectre and Meltdown was not released yet and therefore not installed on our Control Panel server. So during this maintenance, we will run a BIOS patch on our Control Panel server.

    Maintenance start: 28/03/2018 00:00 CET Maintenance end: 28/03/2017 06:00 CET

    Expected impact This maintenance should not affect the availability of our Cloud VPS platform. Your VPS will be hot-migrated to another hypervisor and should remain available during the maintenance. However, we have experienced a bug during earlier maintenance which affected the availability after hot-migrations of some VPS'es. Due to this, we will monitor the availability of the VPS'es during and after the hot-migrations and we will take necessary actions when needed. These may include a reboot of your VPS.

    March 28, 2018 00:30 BIOS firmware upgrade started March 28, 2018 00:34 Server reboot started March 28, 2018 00:42 BIOS upgrade finished and server is up and running again