Snel.com - Outage in Rack 2 – Incident details

All systems operational

Outage in Rack 2

Resolved
Partial outage
Started 7 days agoLasted 1 hour 33 minutes

Affected

SmartDC, Rotterdam NL

Partial outage from 4:07 PM to 5:40 PM

Snel.com network infrastructure

Partial outage from 4:07 PM to 5:40 PM

Updates
  • Resolved
    UTC
    Resolved

    Due to a defective PSU in one of our servers the circuit breaker triggered and all power was lost in Rack 2. PSU has been replaced, all machines have been powered up.

  • Investigating
    UTC
    Investigating

    We are encountering an outage in rack 2 in SmartDC datacenter. This outage might result in unavailability of your services.


    Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible.

    Incident start: 2026/09/30 18:407 CEST

    Impact: Rackswitches and servers in rack 2 are down