Outage on all of our services

Resolved

Operational

Started over 2 years agoDecember 24, 2023Lasted about 5 hoursDecember 24, 202315:11:0019:50:00UTC

Affected

SmartDC, Rotterdam NL

Snel.com network infrastructure

Pure Performance VPS platform

Cloud VPS platform

My.snel.com - client area

Global

Updates

Resolved
December 24, 2023 at 19:50:00UTC
Resolved
December 24, 2023 at 19:50:00UTC
This incident has been resolved.
Monitoring
December 24, 2023 at 18:10:07UTC
Monitoring
December 24, 2023 at 18:10:07UTC
We have resolved the issue and monitoring our services. If you still experience any issues please contact our support team by email support@snel.com
Investigating
December 24, 2023 at 16:45:32UTC
Investigating
December 24, 2023 at 16:45:32UTC
The problem is not resolved yet.
Monitoring
December 24, 2023 at 16:11:00UTC
Monitoring
December 24, 2023 at 16:11:00UTC
All services should be up and running again. If you experieince any remaining issues please let us by contacting our support team at support@snel.com.
Investigating
December 24, 2023 at 15:11:00UTC
Investigating
December 24, 2023 at 15:11:00UTC
At the moment we are experiencing an outage on all of our services. We are currently investigating this incident. The issue started at 16:11 CET.

Snel.com - Outage on all of our services – Incident details