Snel.com - Outage on one of our Pure Performance Platform switches – Incident details

All systems operational

Outage on one of our Pure Performance Platform switches

Resolved
Operational
Started over 4 years agoLasted less than a minute

Affected

SmartDC, Rotterdam NL

Operational from 6:50 PM to 6:50 PM

Pure Performance VPS platform

Operational from 6:50 PM to 6:50 PM

Updates
  • Resolved
    UTC
    Resolved

    At 19.19 we received reports that one of our Pure Performance Platform switches stopped responding. After investigation, we detected that SW1 went into a hardware issue state, in order to resolve the issues we have connected a few hypervisors to our redundant switch. We will replace SW1 later this week.

    If you still encounter issues please contact support@snel.com